Privacy Policy

1. Basic Policy

Onokuru Co., Ltd. (located at Grand Mansion Yamada 905, 1-4-21 Ebisunishi, Naniwa-ku, Osaka City, CEO: Ari O. Yamada, hereinafter referred to as 'our company') recognizes the importance of handling personal information, complies with related laws, and protects customer's personal information under a strict management system.

2. Definition of Personal Information

In this privacy policy, 'personal information' refers to the information defined in Article 2, Paragraph 1 of the Personal Information Protection Law. Furthermore, 'personal data' in this policy refers to the information defined in Article 16, Paragraph 3 of the same law.

3. Acquisition of Personal Information

Our company, when asking for personal information from customers, will do so by clarifying the purpose of use and the scope of third parties to whom personal data is provided, and obtaining customer consent. Providing personal information is voluntary and not coerced by our company. However, not providing personal information may result in the unavailability of certain services.

4. Use of Personal Information

Our company uses personal information obtained from customers for the following purposes:

  1. To provide our services (hereinafter referred to as 'the Service').
  2. To improve and enhance the Service or to develop new services.
  3. To inform about new features, updates, campaigns of the Service and other services provided by our company (including sending emails, flyers, and other direct mails).
  4. For necessary communications such as maintenance, important notices, etc.
  5. To respond to user opinions and inquiries regarding the Service (including identity verification).
  6. To report on the usage status of the Service to users.
  7. To request cooperation in surveys and interviews related to the Service, invite participation in various events, or to report on their results.
  8. To investigate and analyze the usage history of the Service and use the results for the improvement and development of the Service and for delivering advertisements (including those sent by email).
  9. To provide personal information to participating companies of events organized or sponsored by our company based on user consent or application.
  10. To identify users who violate the terms of service or other rules set by our company, or those who attempt to use the Service for illegal or improper purposes, and to refuse their use of the Service.
  11. For use and publication as statistical information in a form that does not identify individuals.
  12. For other purposes for which individual customer consent has been obtained.
  13. (For personal information of job seekers) For the selection of employees.
  14. (For personal information of employees) For employee management.

5. Management of Personal Information

Our company manages personal information provided by customers appropriately and carefully, striving to protect it from risks such as leakage, misuse, alteration, unauthorized access, etc. The following necessary and appropriate level of security measures will be implemented:

  • Technical Protective Measures: Implement measures to protect personal information from unauthorized access from outside (use of SSL security, introduction of antivirus software, etc.).
  • Organizational Protective Measures: Conduct regular training on personal information management for employees, and notify employees of confidentiality obligations stipulated in the employment regulations.

6. Provision of Personal Information to Third Parties

Our company does not provide personal information to third parties without obtaining the customer's prior consent. However, this does not apply in cases where it is necessary to provide personal information to third parties for the following reasons:

  • When entrusting the handling of personal information, in whole or in part, to a contractor within the scope necessary for achieving the purpose of use, under a contract that includes confidentiality clauses. In this case, the contractor is selected based on certain criteria and appropriate management and supervision are carried out.
  • When it is necessary to cooperate with national institutions or local public bodies or their delegates in performing tasks prescribed by law, and obtaining customer consent may impede the performance of such tasks.
  • When providing attribute information or behavioral history, etc. Our company may acquire and use or provide to third parties personal-related information such as cookies, accessed URLs, behavioral history, etc. that cannot identify specific individuals, in order to make the content of services and advertisements more suitable for the individual.
  • In other cases permitted by the Personal Information Protection Law and other laws and regulations.

7. Records of Provision and Receipt of Personal Information

When providing personal information to third parties or receiving it from third parties, necessary items will be recorded according to the Personal Information Protection Law, and preserved for the period prescribed by the Personal Information Protection Committee.

8. About SSL Security

The pages related to customer's personal information on our website use SSL to prevent important information from being read or altered by third parties. SSL (Secure Socket Layer) is a security function that encrypts data for communication. By encrypting with SSL, it is possible to protect customer's personal information from hackers and crackers and safely transmit information.

9. About Cookies

Cookies are small text files sent to your computer's hard disk by a website for record-keeping purposes. Cookies can record information about your preferences for certain sites, making web use more beneficial. While cookies identify the computer being used, they do not personally identify users. Users have the choice to accept or reject cookies. Most computer browsers are set to accept cookies, but if you prefer not to utilize cookies for information collection, you can set your browser to refuse cookies. Please note, however, that rejecting cookies may affect the functionality of some services on our website. Our website may use cookies in the following situations:

  • To provide customized services, making them more convenient for users. This type of cookie is set when users access customized pages or log in.
  • To measure the number of users on our website.

10. Attention

Some social networking services (SNS) may automatically send information such as user IDs and visited websites to the SNS when visiting websites with 'buttons' of the SNS, even without pressing those 'buttons'. For more details, see 'Notes to Users of SNS' on the Personal Information Protection Commission's website. Please check the privacy policies of social media services used on our site for more information.

11. Procedures for Disclosure of Personal Information

Our company accepts requests for the disclosure of personal information (including records of third-party provision) from the individual concerned. Upon receiving a request for disclosure, we will promptly provide the information through written or electronic records. However, disclosure may be partially or entirely withheld in the following cases, and in cases where the requested method of disclosure is difficult, such as when it requires a large expense, disclosure will be made in writing.

  • If there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party.
  • If there is a significant obstacle to the proper conduct of our company's business.
  • If it violates other laws and regulations.
  • If disclosure obligations are excluded by laws.
  • Disclosure and other request addresses: Please send the necessary documents to the following address.

Onokuru Co., Ltd. Personal Information Consultation Desk
Grand Mansion Yamada 905, 1-4-21 Ebisunishi, Naniwa-ku, Osaka City, 556-0003
TEL: 090-3966-9586

  • Items to be submitted: One of the following (1), (2), or (3), and both (4) and (5)
    1. Personal Information Use Purpose Notification/Disclosure Request Form
    2. Personal Information Correction Request Form
    3. Personal Information Use Suspension Request Form
    4. Documents for identity verification (driver's license, passport, etc.)
    5. In case of a legal representative, documents confirming the legal representation authority in addition to the above (4)
  • Fees: A fee of 1,000 yen per request will be charged for disclosure requests and notification of use purposes.

12. Procedures for Correction of Personal Information

Our company accepts requests from individuals for the correction, addition, or deletion of personal information (the request procedures and fees follow those outlined in Article 11). Upon such requests, we will promptly conduct an investigation, and if the personal information is found to be factually incorrect or the handling is deemed inappropriate, we will promptly make the necessary corrections, additions, or deletions and notify the individual. Furthermore, if an individual requests the suspension of use, deletion, or the suspension of provision to third parties (hereinafter referred to as 'Usage Suspension, etc.') of personal information on the grounds that it falls under any of the following, we will promptly conduct the necessary investigation and, based on the results, carry out the Usage Suspension, etc. to the necessary extent without delay, and inform the individual. However, if Usage Suspension, etc. requires a large expense or is otherwise difficult to implement, and alternative measures can be taken to protect the individual's rights and interests, such alternative measures will be adopted.

  • If it is handled beyond the scope of the purpose of use.
  • If it was acquired by wrongful means.
  • If it was provided to third parties illegally.
  • If it was used inappropriately.
  • If our company no longer needs to use the personal information.
  • If our company is required to report to the Personal Information Protection Commission due to a leak of personal information.
  • If there is a risk of harming the rights or legitimate interests of the individual.

13. Consultation and Complaints Regarding the Handling of Personal Information

For inquiries or complaints regarding the handling of personal information by our company, please contact the following:

Onokuru Co., Ltd. Personal Information Consultation Desk
Grand Mansion Yamada 905, 1-4-21 Ebisunishi, Naniwa-ku, Osaka City, 556-0003
TEL: 090-3966-9586

14. Change Procedures for Privacy Policy

Our company may revise this policy as necessary. When changing this policy, we will announce the implementation date and contents of the revised policy on our website or notify customers through other appropriate methods.

End of the document.